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At Joan’s Bloemiste, we are committed to ensuring your orders are delivered promptly and in excellent condition. Please review our shipping policy to understand our processes, timelines, and responsibilities.

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1. Delivery Areas
We deliver to select areas within [specify delivery regions]. If you’re unsure whether your location is within our delivery radius, please contact us at joansbloemiste@absamail.co.za.

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2. Delivery Times 
- Orders placed before, 09:00 AM will be processed for same-day delivery where possible.  
- Orders placed after this time or during weekends/public holidays will be delivered the next business day.  
- Specific delivery times may vary depending on traffic, weather, or unforeseen circumstances.  

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3. Delivery Fees
- Delivery fees are calculated based on the destination and will be displayed at checkout.

 

4. Special Requests
- If you have specific delivery instructions (e.g., preferred time slots, alternate recipients), please provide this information during checkout or contact us directly.  
- While we strive to accommodate special requests, they are subject to availability and logistics.  

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5. Order Tracking 
We will keep you informed about the status of your order. Once dispatched, you’ll receive an update with an estimated time of arrival.  

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6. Undeliverable Orders 
- If no one is available to receive the order at the specified address, our delivery team will attempt to contact you.  
- If the delivery is unsuccessful, the order may be returned to our store, and a redelivery fee may apply.  

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7. Delays or Changes
In the event of unforeseen delays or if changes to your delivery are required, we will notify you as soon as possible.

 

8. Contact Us 
If you have questions about our shipping policy or need support with your order, please reach out to us:  
- Phone: +27 44 690 3223
- Email: joansbloemiste@absamail.co.za

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We appreciate your understanding and look forward to serving you!